CaseWizard

Sign in to CaseWizard

Sign in with your email and password, a passkey, or a magic link, and approve Word add-in sign-ins.

Sign in to CaseWizard in your browser with your email address and password, a passkey, or a single-use magic link. You also use your CaseWizard sign-in to approve the CaseWizard Word add-in.

Sign in with your email and password

Open the CaseWizard sign-in page.
Enter your Email address and Password.
Select Remember me if you want this browser to fill in your email address next time.
Select Log in.

If two-step verification is on for your account, CaseWizard then asks for a code. Open your authenticator app and enter the 6-digit code, or one of your one-time backup codes, then select Submit.

If your account belongs to more than one firm, choose the workspace you want to sign in to.

Sign in with a passkey

Select Sign in with a passkey on the sign-in page, then follow your device's prompt to use the passkey saved for your account. If the passkey sign-in is cancelled or fails, try again or sign in with your password. Once you are signed in, you can add a passkey, or turn on two-step verification, from Two-step verification in your user menu.

On the sign-in page, select Email me a magic sign-in link.
Enter your email address and select Send link.
Open the email and select the link on the same device to continue.

The link works once and expires after a short time. If CaseWizard says the link is invalid or has expired, request a new one.

Reset your password

Select Forgot password? on the sign-in page, enter your email address, and select Send reset link. If an account exists for that address, CaseWizard emails a link to set a new password. The link expires shortly, so use it soon.

Don't forward a magic link or a password reset link, and don't share your password. On a shared computer, sign out when you finish.

Approve a Word add-in sign-in

When the Word add-in asks you to approve a sign-in, use the device page shown in the sign-in flow.

Open the device page from the Word add-in sign-in prompt.
Sign in to CaseWizard in your browser if prompted.
Review the sign-in request and approve it.
Return to Word. The add-in can continue after the approval is complete.
Only approve a request that you started from the CaseWizard Word add-in. If you do not recognize the request, do not approve it.

The Word add-in supports device-code sign-in, so you can also use a passkey: when prompted, complete authentication with your passkey on the device page.

Troubleshoot sign-in

  • "Invalid email or password." Check that you entered the email address for your CaseWizard account, and use Forgot password? if needed.
  • The verification code is refused. Codes change every 30 seconds. Enter the current code from your authenticator app, or use a backup code.
  • A magic link doesn't work. Request a new link and use the most recent email.
  • Word doesn't continue after approval. Close the sign-in prompt and start the Word add-in sign-in again.

If the problem continues, contact your firm administrator or CaseWizard support at support@casewizard.com.

Next steps

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